Delivery
Delivery within United Kingdom, Northern Island & Isle of Man , UK Islands and Highlands
- All orders under £30 cost a flat rate of £2.10 and free UK delivery is available for orders of £30 and over.
- Single flat wicks, wick trimmers and mica sheets are sent by 1st class post. This service is not tracked.
- Multiple flat wicks are sent via Royal mail Tracked 48 in 2-3 working days. You will receive an email from Royal Mail with delivery details and there will also be a tracking number in your dispatch email. You can enter this at www.royalmail.com
- All boxed wicks and larger orders needing a box to GB Mainland are sent by courier normally arriving in 2-3 working days and again you will receive an email with tracking info from the courier upon dispatch. You can also enter the tracking number in your dispatch email at www.parcel2go.com
- Large orders and boxed wicks to UK Highlands and Islands are sent Royal Mail Tracked 48. 2-3 working days
- We aim to dispatch your order within 24 hours Mon-Fri (and often Saturday if we can) excluding bank holidays.
For orders to Europe , Guernsey and Republic of Ireland and other international destinations
IMPORTANT: As we are based in the UK and outside the EU Customs Union, Import/Customs charges in your country will apply. You must pay these before your package will be be released from customs and they are not included in your order pricing.
Delivery prices to Europe and other destinations vary based on your country and weight of your order and will be calculated at checkout.
Delivery to International destinations is roughly 7-14 days including customs processing but does vary greatly.
New rates and services 17/5/24.
Single flat wick, mica and trimmers only sent International Standard in a jiffy bag. This service is not tracked but offers best value for low value orders.
All boxed wicks, chimneys and multiple flat wick orders will be sent via courier with full tracking provided.
Europe Zone 1
Denmark, France, Germany, Ireland, Monaco
Single flat wick , mica sheet, wick trimmer etc with value less then £25, delivery cost is £4.25
Boxed wicks, multiple flat wicks and larger orders, delivery cost is £8.95 - £10.95
Europe Zone 2
Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Estonia, Finland, Greece, Hungary, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Spain, Sweden
Single flat wick, Mica Sheet, wick Trimmer etc with value less than £25, delivery cost is £4.95
Boxed wicks, multiple flat wicks and larger orders, delivery cost is £8.95 - £10.95
Europe Zone 3
Albania, Andorra, Armenia, Azerbaijan, Belarus, Bosnia & Herzegovina, Faroe Islands, Georgia, Gibraltar, Greenland, Iceland, Kazakhstan, Kosovo, Kyrgyzstan, Liechtenstein, Moldova, Montenegro, Norway, Turkey, San Marino, Serbia, Switzerland, Tajikistan, Turkmenistan, Uzbekistan
Single flat wick, Mica Sheet, wick Trimmer etc with value less than £25, delivery cost is £4.95
Boxed wicks, multiple flat wicks and larger orders, delivery cost is £13.95 - £14.95
Canada and USA
Single flat wick, Mica Sheet, wick Trimmer etc with value less than £25, delivery cost is £4.95
Boxed wicks, multiple flat wicks and larger orders, delivery cost is £13.95 - £14.95